6TH COB 2023
6TH CLIENT ONBOARDING DIRECTORS FORUM
FOR BANKS AND FINANCIAL INSTITUTIONS 2023
JUNE 29-30 | AMSTERDAM, NL
Client Onboarding is a complex and multi-faceted process, and banks face a range of challenges in ensuring that it is executed efficiently and effectively. In today’s fast-paced and rapidly-evolving banking environment, the need for a streamlined and optimized client onboarding process is more critical than ever before.
One of the key challenges that banks face in client onboarding is regulatory compliance. With a constantly changing regulatory landscape, banks must stay up-to-date with the latest regulations and guidelines in order to remain compliant. This requires significant resources and expertise, and failure to comply can result in hefty fines and reputational damage.
Another challenge is the need to adapt to the digital transformation that is sweeping the banking industry. Customers increasingly expect a seamless and digital-first onboarding experience, and banks must be able to deliver this while also ensuring the security and privacy of client data. This requires investments in technology, processes, and talent, and banks that fail to keep up risk falling behind their competitors.
Finally, customer experience is a critical aspect of client onboarding, and banks must ensure that the process is as smooth and convenient as possible for clients. This includes offering multiple channels for communication and document submission, as well as clear and transparent communication throughout the process. Banks that prioritize customer experience in client onboarding are more likely to retain clients and build long-lasting relationships.
This conference will address these and other challenges, and provide attendees with practical insights and strategies for optimizing the client onboarding process. Through keynote speeches, interactive sessions, and networking opportunities, attendees will gain a deeper understanding of the latest trends and best practices in client onboarding, and learn from the experiences of industry experts and practitioners.
WHO SHOULD ATTEND
Executives, VPs, Directors, Heads, Managers of:
Client Onboarding Officer
Digital Onboarding Officer
Head of Identity and Access
Head of Customer Experience
Head of Digital Innovation
Chief Digital Officer
Head of Design
Head of Digital Service Delivery
Global Head of Client Solutions
Customer Relationship Manager
Business Development Director
Head of Data and Analytics
Chief Technology Officer
Chief Fraud Management Officer
Anti Money Laundering Officer
Risk management Officer
Head of Product Management
Chief Information Officer
Chief Compliance officer
Accounting and Audit firms
E-Commerce and Internet Business
Mercure Hotel Amsterdam City
Joan Muyskenweg 10, 1096 CJ Amsterdam, NL
Phone: +31 20 721 9176
The event will be taking place at Mercure Hotel Amsterdam City, Joan Muyskenweg 10, 1096 CJ Amsterdam, NL.
Phone: +31 20 721 9176
We secure preferential accommodation rates for our participants.
Please contact us for more information by email: firstname.lastname@example.org